Pack Access Request Form


Customers who purchase packs using in-app purchase in our iOS apps for iPad and iPhone are not able to view those packs at This is a limitation of the Apple ID used for in-app purchase.

To give the most flexibility in viewing their purchased content, customers who have purchased packs using in-app purchase that would like access to those packs at can request access using the form below. Please note that a request is not a guarantee that access can be granted. Each request will be reviewed, and we will contact you either way with an approval or explanation. Any request received without proof of purchase will not be eligible for access.

  • Your First Name
  • Your Last Name
  • Your Email Address
  • Choose your purchased packs below that you would like to have access to at
  • To grant access to packs, we will require a proof of purchase. A copy or screenshot of your iTunes Store receipt showing the in-app purchase is ok. Please upload multiple files if needed in order to account for all packs requested
    Drop files here or
    Accepted file types: jpg, gif, png, pdf.